NEXONEis an innovative web services and management company dedicated to real estate professionals. If you are looking for new challenges and would like to be part of a dynamic and passionate team in addition to contributing to a GREEN future, send us your resume!

Job list

Customer Service Agent

*Several positions available, full time and part time

Would you like to work in a pleasant, challenging and rewarding environment? Are you driven by the desire to go beyond customer expectations?

We are looking for candidates to work with real estate professionals! Your passion and desire to excel and succeed in a dynamic work environment makes you the ideal candidate.

With your knowledge and skills, you will be able to: proudly represent NEXONE with our customers, meet and exceed different goals, and contribute to business growth by cross-selling and creating brand loyalty.

Responsibilities:

  • Provide professional telephone support service to our customers by establishing cordial communications;
  • Take appropriate measures to diagnose issues and provide technical support;
  • Assist customers in adequately using our solutions via online coaching sessions;
  • Other related duties assisting our customers and providing superior service.

Requirements:

  • Bilingual (English and French) written and spoken ESSENTIAL;
  • Experience in customer service and/or call center (an asset);
  • Good listening and strong communication skills;
  • Efficiency, accuracy and ease to handle multiple computer applications;
  • Good knowledge of Microsoft Office environment;
  • Team spirit and ability to work under pressure efficiently and positively;
  • Great autonomy and ease of adaptation;
  • Initiative, organization and excellent management skills regarding time and priorities;

Other information:

Several positions available: full time (possibility of part time)
Working hours: Flexible schedules, day or evening position to be discussed
Competitive salary + benefits
Start: As soon as possible
Our offices are located in Saint-Hubert, accessible by public transportation and Highway 30.

Think you have the right profile? Send your CV and a brief letter of introduction to: adalpe@faltour.com

* Only candidates selected for an interview will be contacted.